Privacy Policy

Last updated: May 2026

PriceWatcher (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This policy explains what data we collect, why we collect it, and how we safeguard it.

1. Information We Collect

We collect only the information necessary to provide the PriceWatcher service:

  • Account data — your name and email address, provided when you register.
  • Price-tracking data — product URLs and target prices you choose to monitor.
  • Usage data — basic interaction logs (e.g. login events) used to maintain security and diagnose issues. We do not use third-party analytics trackers.

2. How We Use Your Data

  • To create and manage your account.
  • To monitor prices on your behalf and send you email notifications when a price target is met.
  • To respond to support requests you submit.
  • To maintain the security and integrity of the platform.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies

PriceWatcher uses only essential cookies required for the service to function. We do not use marketing, analytics, or tracking cookies. For full details, see our Cookie Policy.

4. Data Storage & Security

Your data is stored in a secured database. We apply industry-standard technical and organisational measures to protect it, including:

  • Encryption of passwords.
  • HTTPS (TLS) for all data in transit between your browser and our servers.
  • Access controls limiting database access to authorised systems only.

Limitation of liability: While we implement these security measures and take your data protection seriously, in the event of a security incident, we will act promptly in accordance with applicable law — including notifying affected users and relevant authorities where required under GDPR. However, PriceWatcher shall not be held liable for any damages arising from a security breach that occurs despite reasonable security measures being in place, to the fullest extent permitted by law.

5. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, your personal data will be removed from our systems within a reasonable period, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Data portability — receive your data in a structured, machine-readable format.
  • Object to certain processing of your data.

To exercise any of these rights, please contact us at the address below.

7. Third-Party Services

PriceWatcher uses the following third-party services that may process your data as part of delivering the service:

  • Brevo — for transactional email delivery (e.g. price-alert notifications).

Each of these providers has their own privacy policy and data processing agreements in place.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised “Last updated” date. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

support@pricewatcher.co.za